We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

To start a return, go to your order acknowledgement (the page sent to your email/phone number) and click on "View your order". Once on the order page select "Request return". Alternatively you can start a return by contacting us at contact@muscleroad.com or calling us at 951. 268.4104 and we can initiate the return process on your behalf. Items purchased from our eBay page must be returned through eBay to receive a full refund.

If your return is accepted, we’ll send you a return shipping label if it's our fault for the reason of return; such as a wrong or damaged item. If you ordered the wrong item you must pay for your own return label. We will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us if you have any return questions!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. There must be proof in the form of photographs or video to verify your claim. If the product was damaged upon opening please do not remove it from its original packaging (the original packaging that your item is boxed or wrapped in, the box it was shipped in is fine to open and break). If you find something wrong with the product after opening it and trying to instal it, please contact us so we can offer you assistance on how we can resolve it.

Refunds and exchanges
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded the full amount on your original payment method within 24 hours. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us. Exchanges work the same way as refunds but instead of getting a refund you will be sent the product you wanted to exchange it for. Exchanges are only valid for items with equal value or that are wrong/damaged.